Can I see what a buyer did before they enquired?
Yes. When an enquiry lands, it arrives attached to that buyer's visit history, so your team can see which units they looked at, how long they spent, and what they favourited and compared before they got in touch. That means the first call already knows what the buyer cares about, instead of opening with "so what are you looking for?"
What the enquiry arrives with
When a buyer submits a form on a Vinode project, it links to their contact and to the specific unit it concerns. That contact already carries their visit history: the units they viewed and the time they spent looking. So your rep opens the enquiry with that browsing already attached, ready to read before the first call.
What that history shows
The picture is richer than raw page hits. Buyers filter units, favourite the ones they like, and compare a shortlist side by side. Those actions are unit-level preferences the buyer expressed before enquiring, so your rep can see which one or two units they were really weighing. You can watch this on live projects like St. Gallen and Kownatki by ROHE.
It reads as one story
For a returning buyer, these visits join into one continuous timeline. You see every visit that buyer made, in order, as a single history. Repeat visits and longer time on the same units point to a warmer buyer. The platform records the behaviour and shows it; your rep reads it as intent. It stays a qualitative read, and how you tell which leads are hot is its own question.
This is the buyer's own activity on your project, under consent. It is first-party behaviour on your development, not tracking people across other sites.